I subscribe to your daily emails. I live in CA and I’m going to Washington, DC soon. I was looking online for Night Tours of DC and found a great deal on a site called “Kgb Deals”. They appear to be a Groupon like company. Have you ever heard of them or done business with them? I tried to research online and one guy said they were not legit. There really wasn’t a lot of info about them, but they have supposedly been in business for a long time.Thanks for your time and I LOVE your daily emails!Debbie
- Look around on the web site to find a business address and customer service number. I couldn’t find a number for Kgb Deals. Hmm, they can afford to pay for a commercial, but have no number. Red flag.
- Search for customer reviews and read them. You mentioned you’d done some research. Go back and try to figure out what the complains are about. Every business is bound to have unhappy customers, so don’t be discouraged. Someone saying the company is not legit is not helpful unless they provide the complete story. If customers are complaining that Kgb Deal has awful customer service, that’s a red flag.
- Check the Better Business Bureau. Know that businesses are under no obligation to seek BBB accreditation, but they’ll still receive a rating. Kgb Deals has an A+ rating and a number is listed.
If you decide to go ahead and purchase the deal, make sure to use a credit card. If problems arise, you can then get your credit card company to cancel the payment.
Have you used Kgb Deals in the past? What has been your experience with this company? If you know where Reader Debbie can score a deal on night time tours of Washinton, DC, share your suggestions in the comments.