COVID outbreaks. A nearly six-week shutdown.
My age: 24
What is my ethnicity: Polish
My favourite drink: Brandy
Favourite music: Latin
I like: Cooking
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Best to leave out and let them salt their own.
I was terribly disappointed when I had to use the restroom to find that only one restroom was available out of 3 as two were completely out of order. 1 it is ran by a predominantly Latino Americans. My sons bacon was cooked to a crisp and was half crumbled.
And they was no busyness only 3 tables with customers. It would be great if you put themback on the menu they are missed a lot. One misconception relating to the company is the term International. She never came back. Sne needs to be in management. Well finally he said that he would cancel it but it would take 3 days to get my money back. You have one way west of town but to far for us to travel. I watched as 3 tables got there after we had ordered our food and received their food before we did. I was dining in the Wildwood location and they charged my debit card twice and when confronted about it they were rude and said they did not.
My last complaint is that with my plate I was suppose to receive sugar free syrup which she never brought out. One of those times she brought what the table needed next to us while I was still waiting.
Terrible customer service!!!!!!!! Marisol, was friendly, courteous and efficient making an excellent impression. And your putting the families with 5 or more in the group combining the tables? Today I got a take out because I was alone. If I had been in there I would have sent the potatoes back. Worst customer service ever!
I could not eat them but the broccoli and fish were good. Many people have high blood pressure, diabeties or over weight and do not need extra salt. The cashier kept glancing at us, then turned around and walked away. When the agent answered the call, we asked if the company could provide us with information relating to allergens. Was told that Ihop has free meal on your birthday. If their were any African Americans or any chat people of color they were working so far behind the scences near the dishes and the trash vendors. So we sat down I was heated but for the kids sake I calmed down.
Was surpised survey had no section to comment on server. And I hear they was pets control there and they say Why is food there probably we spray in it but the cooks was talking on Spanish. We ate at the one in Greenville, Tx store I waited for over 10min for a water refill, which she had came to the table 3 times before bringing me water. From now on I mature go Mon. I prefer to eat there and so does my brother.
Customers can view menu offerings, order gift certificates and share your experiences with a diverse community. Customers wanting to find the closest IHOP should visit the store locator. This is the first time in many trips. But when I saw more of the Latino Americans being seated when arriving.
We received an immediate response thanking us for contact the customer support team, but the message gave no indication as to when a representative would address our concern. Nobody helped us at the table for over 15 minutes. The company has plans ihop miss into the Middle East in the coming waitress. I was only there because I was traveling. She was room. On the weekend you probably have added cooks or help in the kitchen.
Never again will we eat at ihop! I also noticed that there were a a lot of customers who were of Latino descent being seated before me at tables. I had to voice this and ask why are you seating customers that are coming after me before me and you skipped me on the log sheet. This would have been solved if the restaurant had their own restroom. Thanks for having a I Hop close. Within 3 minutes, we were speaking with a live agent.
Then, at the checkout, we waited almost 10 minutes while they purposly ignored us and chose to help the customers who came in after us.
Her name is cynthia. Noticed receipt indicated Team instead of server name. The feedback on the website does not work. Were you impressed with your encounter with the IHOP customer service team?
The place smelled terrible, it was filthy dirty. They must not want to hear from us because they get too many complaints. It was at the U. For the first time the poatoes were real salty. You should never eat in a restaurant that has a dirty restroom.
I asked for a table sat and waited to be called… I noticed that we were sitting for a while. Maybe they prefer certtain group of customers over others. We submitted a question asking who the best point of contact is in the event customers have a concern, the store management team or the customer service team.
Customers wanting to communicate with the customer service department can do so by phone,traditional mail and through social media. Bakersfield, CA — IHOP Service was great, Management polite and I would recommend a stop there, but only if they have a restroom for people stopping for gas and people who are eating at the restaurant.
Just wanted u to know about the vist me and my friends had at one of ur restaurants store first of all we had to sit at a dirty table took 15 min to get our drink order in and then 20 min later we got to order our food an hour later we are still sitting there waiting for our food yes i said an hour finally after another 30 min we got our food talked to the manager and she didnt even apologize so felt the need to complain.
Today I stop by after church and Kristy waited one me. The automated system was straight forward and provided an option for the customer service department. We feel as if the customer service team went above the beyond the call of duty. When customers feel their experience is not at the highest level possible, you have the ability to contact the customer service department or the corporate headquarters.
My brother and I eat there two to three times a week. If we go back this week and I expect to and the potatoes are that salty we will find another place.
I really like the fish and he orders different things but likes the fish too. The customer support at IHOP is one the easier companies to contact. In the event you have a specific concern, prior to contacting the customer support department, we recommend visiting the FAQs. I spoke to management on the way out and he said he had a plumber coming. The company also expanded its offerings to include lunch and dinner items.
So your saying because its more of a profitable for IHOP to keep me waiting to service large Latino families who arrived after me? Let us know in the comment section below. If they cannot take care of their facilities, what is the kitchen like?
Yeshad the worst meal ,or you could say an average frozen dinner at IHOP in portland, or, today, tried to complain online and there complaint dept, keeps kicking me outthe have probably heard it all.
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